Questions, answered
Still stuck? Message 868-797-0211 and a person will reply.
Do I have to order over WhatsApp?
No. Orders are placed and paid for on the site — that is the whole point of the storefront. WhatsApp is there for questions, warranty and delivery updates.
Is the stock actually here?
Yes. Everything listed sits on our shelf in Trinidad. If something sells out we take it off the site rather than take your money for a shipment.
How much is delivery?
Delivery is a flat $40 TTD anywhere in Trinidad and $60 TTD to Tobago, whatever you order. It is added at checkout and paid with the order by card, Linx or bank transfer, or in cash to the driver if you choose cash on delivery.
How long does delivery take?
1–2 working days in Trinidad, with next-day delivery available on most orders. 2–4 working days to Tobago depending on the sailing.
What does the warranty cover?
Every appliance carries a 2-month GadgetBay warranty from the day it reaches you. If it fails in that window, bring it back to us and we sort it out here — no overseas form, no shipping it away.
How can I pay?
Visa and Mastercard, Linx, WiPay, bank transfer, or cash on delivery. For card and Linx you are taken to a secure payment page to finish, and nothing is charged until you confirm there. Choose cash on delivery and you pay the driver when the order reaches you.